These Terms of Service (“Terms”) govern your access to and use of HoodSync (the “Service”), a product of Milhook (a sole proprietorship) (“HoodSync,” “we,” “us,” or “our”), at hoodsync.app. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
HoodSync is a job-management and compliance tool for commercial kitchen hood & exhaust cleaning businesses. It helps you schedule jobs, manage crews and customers, capture photos, log deficiencies, generate service and NFPA-96 reports, and create and send invoices, including optional integrations with third-party services such as QuickBooks Online and payment processors.
You agree not to: misuse or disrupt the Service; attempt to access data that is not yours; reverse engineer or copy the Service except as allowed by law; upload unlawful, infringing, or harmful content; or use the Service to violate any law or the rights of others.
The Service lets you connect third-party services, such as QuickBooks Online, Stripe, and others. When you connect one, you authorize HoodSync to exchange data with it on your behalf to perform the actions you request. Your use of those services is also governed by their own terms and privacy policies, and we are not responsible for third-party services. You can disconnect an integration at any time from Settings.
Paid plans are billed as described at sign-up or in the app. Fees are non-refundable except as required by law or expressly stated. We may change pricing with reasonable notice. Payment-processing fees charged by payment providers are governed by those providers.
HoodSync provides tools to help you document and report your work, including NFPA-96-style service reports. These tools are provided for your convenience and are not legal, regulatory, or professional advice. You are solely responsible for performing work correctly and for meeting all applicable codes, standards, and legal requirements. HoodSync does not guarantee compliance with NFPA-96 or any other standard.
The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any data sync (including to QuickBooks) will be error-free.
To the maximum extent permitted by law, HoodSync and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months before the claim.
You may stop using the Service and close your account at any time. We may suspend or terminate access if you violate these Terms or if necessary to protect the Service. Upon termination, your right to use the Service ends; you may request a copy or deletion of your data as described in the Privacy Policy.
We may update these Terms from time to time. We will post the updated version here and revise the “Last updated” date. Continued use after changes take effect constitutes acceptance.
These Terms are governed by the laws of the State of Illinois, USA, without regard to its conflict-of-laws rules, and you agree to the exclusive jurisdiction of the state and federal courts located in Cook County, Illinois, except where prohibited by applicable law.
Questions about these Terms? Reach us at:
Milhook (HoodSync)
637 N Wells Street
Chicago, IL 60654
Email: milhook@milhook.com